Cancellation & Refund Policy

• The Company may, at its sole discretion, offer refunds or cancellations for Services purchased through the Site.
• Refund and cancellation policies are outlined on the Site or will be provided to you upon request.
• The Company reserves the right to modify its refund and cancellation policies at any time.

For Self Placed Learning:

• submit your refund request within 7 days of purchasing a course
• have consumed less than 25% of the video-learning content
• and not requested any exam voucher or kit.

For Instructor Led Training:

• submit your refund request within 7 days of purchasing your course
• have consumed less than 25% of the video-learning content
• have not attended more than one (1) live online class
• and not requested any exam voucher or kit

Cancellation & Refunds: For CSM, CSPO, PSM, PSPO programs

• not have attended any classes
• submit your refund request within 7 days of purchasing a course
• The Company reserves the right to refuse a refund if the refund request is made after the 3-day refund period, if the Company believes that the refund request is fraudulent or if the Company believes that you have violated the Company’s terms and conditions.
• The cancellation will take effect at the end of the current billing cycle.
• The Company reserves the right to cancel your subscription if you violate the Company’s terms and conditions.
• If the Company cancels your subscription, you will receive a prorated refund for the unused portion of your subscription.

Refunds: Duplicate payment

Datavalley reserves the right to revise this policy without any prior notice.